>> FAQ <<

Contact  : designwithshopper@gmail.com

Q: Are there any additional fees?
A: In some cases, your destination country customs may charge customs duties or other taxes, which is out of our control, but we will definitely make every effort to assist with the relevant documents if needed when customs clearance.

Q: Is your website safe?
A: We use the best e-commerce service in the industry and guarantee 100% secure payment processing.

Q: How to start custom Design?
- Registration
Click on "sign up" to register. Simply, you need to enter your email.

- Design
Simply choose a product that you want to design. Then choose "Personalize It" and upload your Image to the product and "ADD TO CART".


Q: How can I place an order?
A: At our store, ordering is easy and simple. Just follow some easy steps and you will get what you want. This Link

Q: How can I make the payment?
A: There are different ways you can choose to pay at our website. You can choose PayPal, credit card.

Q: How can I know my order status?
A: After Payment. Please login in to check at "Order History" line. We will update any news in time.

Q: Can I exchange my item, size or shipping address?
A: Yes you can but you have to inform us before your item is shipped. Please note we can't do the exchange once your order has been shipped.

Q: Can I return my item?
A: If you are not satisfied with your purchase and want to return them back please contact our customer service first. But you need to pay for the return shipping fee.

Q: How can I contact you?
A: The best way to contact us is via designwithshopper@gmail.com

Q: Why is my order divided into two orders or more?
A: We send out the items as soon as they are ready. The remaining items will be dispatched later once they're ready.
Items may be dispatched from different warehouses so they may arrive at different times.

Q: Shipping Info
A: Free shipping will be offered to most countries and packages will be shipped with DesignWithShopper's shipping method. 

Q: What is Reseller?
A:  You can view Detail of
Dropshipping & Reseller.

Q: What is different Reseller Price VS Retail Price
A:  You can view Detail of  Reseller Price VS Retail Price